Company news

Shunkys Service upgrade

What Shunky values is not only the technology and quality of products, but also the belief of being more willing to provide high qualified services heart and soul. In order to improve our service level, Shunky has applied updated internet technology and done promotion on line to provide customers the latest information about products and services.

 

Pre-sale Service:

1.         Communication and consultation.

2.         Make efficient and reliable solution according to customers’ request and budget.

3.         Produce equipment or special spare parts strictly following customers’ order.

4.         Provide convenience to customers for the visiting at our factory as possible.

In-sale Service:

1.       Punctual shipment and delivery.

2.       Assist customers to achieve an optimum installation scheme.

After-sale Service:

1.       Experienced technicians guidance is available on the phone or internet.

2.       One or more engineers will be dispatched to the quarry site to help install the customers’ plants.

3.       Provide necessary training about machine daily maintenance to local workers.

4.       Monitor operational state of equipment and optimize the solving plans.

5.       Seek for opinion of users to improve our service.